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  • #1676898
    David
    Staff
    Customer Support

    Could you create a test page with just a single Image Block on the page ? As i cannot see why the Height measurement is missing – to the best of my knowledge this only occurs if a an image has been resized either by setting one of the size fields or in some cases resized in the editor using the drag handles.

    #1677981
    Scott

    Hi David
    I’ve created a test page with a single image – the issue does not exist.
    I’ve also added a new image to existing pages where the error exists and they do have both Height and Width attributes.
    Further, if I right-click on the problematic images and “Open image in new tab” and inspect, they also have both Height and Width attributes.
    I thought maybe it could have something to do with Shortpixel image compression the new image had been compressed and it does not have the issue.

    #1679090
    Tom
    Lead Developer
    Lead Developer

    So it doesn’t happen when you add new images?

    It’s possible that you had a plugin/function interfering when you originally added the problem images. These are static blocks, so once the HTML is inserted, it stays using that HTML.

    What happens if you replace the problem image on the page?

    #1679488
    Scott

    Hi Tom
    Correct, no issue with new images.
    If I replace the problem image with the exact same image from the media library, the issue remains. If I replace it with any other image, even old ones from my media library, it fixes it.

Viewing 4 posts - 16 through 19 (of 19 total)
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