[Resolved] Single product Image gallery and product rating not showing with Elementor.

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  • This topic has 9 replies, 2 voices, and was last updated 4 months ago by David.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1515875
    Maialen Uribarren

    Hello,

    I use Niche template from site library.

    I am editing single product page with elementor, and the image gallery and product rating are not showing.
    This message is shown: The style of this widget is often affected by your theme and plugins. If you experience any such issue, try to switch to a basic theme and deactivate related plugins.

    What can I do to resolve it?

    #1515978
    David
    Staff
    Customer Support

    Hi there,

    can you share me a link to your site where i can see the issue?

    #1516012
    Maialen Uribarren

    Hi David,

    Our site staging link is the next:

    #1516365
    David
    Staff
    Customer Support

    The Niche theme uses Custom CSS and a couple of custom hooks to create the original stacked gallery layout, which won’t work on Elementor.

    First go to Appearance > Elements and Delete the two Hooks titled:

    Gallery Stack
    Close Summary Wrap

    Then in Customizer > Additional CSS – delete this:

    @media (min-width: 768px) {
        .woocommerce-product-gallery {
            display: none;
        }
    
        .woo-summary-wrap {
            display: grid;
            grid-template-columns: 60% 40%;
            grid-template-rows: auto;
            margin-bottom: 80px;
        }
    
        .woo-gallery-stack {
            grid-column: 1;
            grid-row: 1 / 3;
        }
    
        .woo-gallery-stack img {
            margin-bottom: 20px;
        }
    
        .woocommerce-tabs {
            grid-column: 1;
        }
    
        .woocommerce div.product div.summary {
            grid-column: 2;
            grid-row: 1;
            margin-left: 80px;
            position: -webkit-sticky;
            position: sticky;
            top: 105px;
            bottom: 100px;
            padding-right: 80px;
        }
    
        .single-product span.onsale {
            position: absolute;
            top: 0;
        }
    }
    #1516392
    Maialen Uribarren

    Hello David,

    The product gallery image problem is solved. Thank you so much.

    What can I do to show te product ratings?

    #1516550
    David
    Staff
    Customer Support

    Whats wrong with the Product Ratings (reviews) ?

    #1516581
    Maialen Uribarren

    As it happened with the product gallery images, in single product page the product rating stars are not showing.

    #1517245
    David
    Staff
    Customer Support

    Is Display Rating checked in Customizer > Layout > Woocommerce ?

    #1517254
    Maialen Uribarren

    Hi David,

    problem solved! Thank you so much!

    #1517370
    David
    Staff
    Customer Support
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