[Resolved] Single Post Hero disappears after adding Single Post Content element

Home Forums Support [Resolved] Single Post Hero disappears after adding Single Post Content element

Home Forums Support Single Post Hero disappears after adding Single Post Content element

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #2380282
    Sue

    Hello,

    When I add my Single Post Content element then my Single Post Hero disappears.
    I have the element types set to Content Template for the Single Post Content and Page Hero for the Single post Hero.

    I have turned off all other element locations and disabled all plugins.

    Can you see what I’m doing wrong?

    #2380385
    Ying
    Staff
    Customer Support

    Hi Sue,

    I can’t see your site, is it built in a local environment?

    The issue doesn’t sound right, page hero and content template should not affect each other.

    We’d have to see the backend to debug.

    #2380396
    Sue

    I had to step away from my computer and it may have gone to sleep. Can you please try again?

    #2380426
    Ying
    Staff
    Customer Support

    It works this time 🙂 The link wasn’t correct in the previous reply.

    I checked one post, I do see the content template, but don’t see the page hero.

    Can you provide an admin login to your site? We need to have a look at the backend.

    Let me know!

    #2380436
    Sue

    Ok, I’ve added admin privileges.

    #2380462
    Ying
    Staff
    Customer Support

    Can you try changing the quick hook select to after header for the page hero element?

    As the content template element kicks in, the default content area is gone, so the page hero can not find its position if it’s based on the content area.

    Let me know if this solves the problem 🙂

    #2381140
    Sue

    Hi Ying,
    Yes, that did the trick. Where can I read more about Quick Hook Select?

    #2381452
    David
    Staff
    Customer Support

    Hi there,

    The Quick Hook select is simply a shortcut to some of the many hooks available, those listed are just a few hooks that we think are most useful for that Element type.

Viewing 8 posts - 1 through 8 (of 8 total)
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