Archived topic
Since update to 3.1.2 our site keeps going down: 503 Service Unailable
3 replies · Started by Anton on February 7, 2022
Generate Press updated automatically 31st of Jan from version v3.1.1 to v3.1.2
Since that date our site broke down 3 times.
503 Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
We're on the latest version of the GP Premium plug-in (2.1.1)
I checked other plug-ins, don't believe the issue with these plug-ins.
I am having the following questions about this trying to resolve the issue:
- Are there any other people experiencing the same?
- What is the recommended WordPress version (currently we're running 5.9) and the recommended PHP version (was 5.1 in our case, but I have now set it to 8.1 to see if that makes a difference) to use with WordPress 5.9 and the Generate Press theme
- Is it possible to roll-back to 3.1.1 to see if that resolves the issue?
Hi there,
no other reported issues. 503 is a server side error - have you spoken with your host to get more info on the error ?
Hi thanks for getting back on this.
Yeah, I got back it was a process that was running, but they could not identify the process yet.
Is there anything specific I can ask them regarding information they can gather?
What abot my other questions?
– What is the recommended WordPress version (currently we’re running 5.9)
- What is the recommended PHP version (was 5.6 in our case, but I have today upgraded it to 8.1, hope this fixes it)
– Is it possible to roll-back to 3.1.1 to see if that resolves the issue?
Is there anything specific I can ask them regarding information they can gather?
Unfortunately thats out of our scope and my skillset. If they identified a failed process they should be able to pinpoint the cause.
Other questions:
WP version - fine with 5.9
PGP Version - i still run a lot of 7.4 versions as there are still a tonne of Plugins that have not made the move to 8.0. And for WP i believe they label core to be comaptible with 8.0.8. In short i wouldn't go as far as 8.1.
Roll Back the theme - simplest option here would be to load a backup of the site.
