- This topic has 6 replies, 2 voices, and was last updated 5 years, 6 months ago by Tom.
August 10, 2015 at 1:03 am #127992Patrick
since I made the update for the theme and the extension my customizer is gone. The site still works and looks the same but I can’t do any design changes as there are no options showing in the customizer.
It happend not on the last update but on that before, but I waited for the next update since I figured it was a bug in the update, but the recent update did not fix it.August 10, 2015 at 9:06 am #128102TomLead DeveloperLead Developer
Very weird – haven’t experienced anything like this or had anyone else report it.
Is the Customizer page there at all, or is there no link to it?
Can you try #1 and #2 on this page?: https://generatepress.com/knowledgebase/debugging/August 10, 2015 at 11:19 pm #128302Patrick
This is how the customizer options now look.
I will try to do the #2 now,
there are no errors in DEBUG mode.August 10, 2015 at 11:37 pm #128304Patrick
Upps after really turning on the debug mode I got these errors and can’t access my site.
Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /wp-config.php:1) in /wp-content/plugins/custom-sidebars/inc/class-custom-sidebars-explain.php on line 55
Warning: Cannot modify header information – headers already sent by (output started at /wp-config.php:1) in /wp-includes/pluggable.php on line 1196August 11, 2015 at 12:02 am #128315TomLead DeveloperLead Developer
Weird – warnings shouldn’t make your site inaccessible.
Do you have access to your server via FTP or file manager? If so, go into “wp-content/plugins” and rename the custom-sidebars folder to something else (custom-sidebars1).
That will deactivate the plugin and allow you to access your Dashboard – once you can access it again, you can name it back.
Is that plugin up to date? Everything else up to date?August 11, 2015 at 1:29 am #128340Patrick
Ok I’m back on my site. The Plugin is up to date but has not been updated in 7 months. I deactivaded it not the error message is gone, but still no customizerAugust 11, 2015 at 8:45 am #128399TomLead DeveloperLead Developer
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