[Resolved] Sidebar has disappeared in the blog page

[Arturo Garcia]

Hi Tom,

One of my clients have a problem, the sidebar is not showing in the blog page and just in the blog page: http://www.protectuswealth.com/blog/

It shows correctly in the posts and in the rest of the pages (when enable):http://www.protectuswealth.com/sp500-earnings-predicen-9-8-12-meses/

But I cannot make it work in the blog page.

If you look at the code the sidebar is not there, I mean, You can see the “content” div, the “primary” div but the “right-sidebar” div is not there.

I have updated all the plugins and deactivated all of them, except GP Premium to get the guilty with no result.

Any suggestions?

Regards.

[Tom]

Strange, the body element has the .right-sidebar class which means the sidebar is enabled for the blog.

Yet, the element isn’t there.. Hmm..

Are there any custom functions/page templates going on?

[Arturo Garcia]

No Tom, we are using the default “content/sidebar” layout. I have tried now to activate the twenty sexteen theme and it works ok, it shows the sidebar correctly.

[Tom]

Hmm, any chance you can email me temporary admin login details so I can take a look?

[Arturo Garcia]

Of Course, I have just sent the details to you.

[Tom]

Ah, there’s a PHP error stopping the rest of the page from rending (no footer, admin bar etc..).

Can you get them to ask their host to install ImageMagick on the server?

[Arturo Garcia]

Ok Tom, I have asked the client to contact with the server, I´ll tell you what they say.

Thank you!

[Arturo Garcia]

Hi Tom,

The server has already answered my client, they say that ImageMagick is installed by default and the provide this link: http://www.inmotionhosting.com/support/website/software/using-imagemagick

Regards.

[Tom]

Here’s the specific error:

Fatal error: Call to undefined method WP_Image_Editor_Imagick::get_error_message()

I just did some digging around and found this might happen when an image is uploaded as your featured image that isn’t a JPG or PNG – maybe you can check that?

If that’s the case, that’s very strange and I’ll have to find a workaround for that.

Let me know 🙂

[Arturo Garcia]

Hi Tom,

You were right, one of the last images was uploaded as .gif

It is the post: http://www.protectuswealth.com/barometro-mercado-octubre-2016-seguimos-alcistas/

Once I have deleted the featured image the sidebar has appeared again.

Thank you for your help, I would have never found the problem without you 🙂

[Tom]

Glad I could help! Now it’s time to figure out why that would happen.. 🙂

[Author]

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