[Support request] Sidebar content not showing

[Nishant]

Hi there,

For the past few days, my sidebar is not showing the content properly. Whatever I want to put on my sidebar, does not show up except a search bar and ads. However, If I login to my WordPress admin and then visit my site, it shows perfectly the way it should be.

Also, the latest posts are not updated on the homepage for the past two months. I have published 3-4 articles but I cannot see them on the homepage of my site.

I have cleared all my cache from the site, Cloudflare, and even from the server-side. Please help me in this regard.

Thanks.

[Ying]

Hi Nishant,

Any chance you can link us to the site in question?

You can use the private information field.

Make sure you disable your cache plugin and clear cache when we are inspecting your site.

Let me know 🙂

[Nishant]

Yes here is the site – ourcaptions.com

[Nishant]

sorry i forgot to link it – ourcaptions.com

[Elvin]

Can you tell us more details?

What widget did you add on the sidebar? What’s should be appearing?

You can provide us temporary admin access to check the backend if you want so we could help you check things out.

Let us know.

[Nishant]

Yes, I have cleared cache from the site, from Cloudflare, and from the server-side as well.

[David]

Hi there,

does the image widget display if you remove the ezoic ad code?

[Nishant]

No, I just tried removing the Ezoic code. the image in the sidebar did not appear.

[Leo]

I’m still seeing the Ezoic code.

Can you remove that and disable all plugins to test and leave it for us to take a look?

Sorry – it’s an odd issue and it’s unlikely a GP issue so we would need to take some debugging steps.

Thanks!

[Author]

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