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Archived topic

side margins showing on mobile view

5 replies · Started by Cynthia on March 22, 2021

Viewing posts 1–6 of 6

I disabled SG Optimizer so that my off canvas sub menu would work but then unwanted side margins are showing on mobile view for home page slider.

When I activate SG Optimizer the margins go away but then my sub-menu on off canvas menu doesn't work.

I am disabling SG Optimizer now so you can see the white margins on the home page slider, and leave it disabled until I get a reply to this inquiry.

I will email a screen shot. URL is down below.

Thank you!

Hi there,

I've checked the site you've linked us to and while you have SG optimizer disabled, you seem to have another optimization plugin enabled(Autoptimize).

This may cause issues. Can you try using only 1 optimization plugin so there are no weird caching conflicts?

Also, I don't see the side margins on mobile. Have you sent the screenshots? Let us know.

The side margins disappeared, but then when I disabled AutoOptimize, my entire slider is now gone and I'm getting this message: which I can't figure out how to fix

Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include.
This includes make eliminates the revolution slider libraries, and make it not work.

To fix it you can:
1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
2. Find the double jquery.js include and remove it.

Hi there,

have you spoken with Revolution Slider support ? When i check your site i see that jQuery is being loaded before the Sliders code - you can see it here in the network requests of your site:

https://www.screencast.com/t/FblLE0Yu

Hi David, I just enabled SG Optimizer and the slider is working again. Can you check to see if jquery is still loading first?

I now have the problem that sub menu on mobile off canvas does not work. Elvin had earlier suggested to deactivate SG Optimizer, which did make the sub menu go back to working, but how can I get the sub menu to work without disabling SG Optimizer, because I need the slider to work.

Thank you

Hi Cynthia,

Were you able to check with Revolution Slider's support team as David suggested and see if they are able to help?

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