[Support request] Showing both mobile and desktop versions on all devices

Home Forums Support Showing both mobile and desktop versions on all devices

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1094691
    ClearCity

    Hello,
    I’m not sure what happened, but now my website is showing both mobile and desktop headers on all devices. Everything is duplicated and the menus are all messed up. There is also a link that appeared at the top that says “skip to content” Please assist and thank you.

    #1094717
    David
    Staff
    Customer Support

    Hi there,

    can you clear your cache plugin and then clear your browser cache and check the site.
    If the issue persists then disable the cache plugin.

    Let me know

    #1094805
    ClearCity

    Clearing cache and cookies didn’t work. I deactivated cache plugin (W3 Total Cache), it looked good, then installed a different cache plugin. W3 Total Cache seemed to cause this issue with several sites created with GP/Elementor over the last few days. Your advice worked. Thank you very much.

    #1095009
    David
    Staff
    Customer Support
Viewing 4 posts - 1 through 4 (of 4 total)
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