Shortcode stripped from page hero element

[Cat]

Hi

I am trying to insert a shortcode for a beaver builder button in my page hero.

<h1 class="hero-title">Friends of K9 Trust (NPO)</h1>
<h2>Looking after those friends that can not look after themselves</h2>
[fl_builder_insert_layout id="8388"]
<a href="#content" class="smooth-scroll"><i class="fa fa-angle-down fa-2x" aria-hidden="true"></i></a>

For some reason this is not showing up on the front-end.

We are not using any caching or anything like that – it is a brand new install.

Is there somewhere I need to enable this functionality?

Thanks

[David]

Hi there,

does the BB shortcode work if you add it to a test page via the WP editor ?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Cat]

Hi David

No it doesn’t. Could this be a hosting issue?

Haven’t had this happen before.

Thanks

[David]

Does it display if added within a BB edited page ?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Cat]

Hi David.

No it doesn’t. Seems the shortcode is being stripped out on saving somehow.

Thanks

[David]

Might be worth asking Beaver Builder support

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Cat]

Will do, thanks!

[David]

You’re welcome – let us know how it goes !

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Author]

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