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[Resolved] Shortcode for plugin not workng

Home Forums Support Shortcode for plugin not workng

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  • #1174634

    Hi All,

    I’ve got GP theme where I am using the Profile Builder plugin. I have other Profile Builder shortcodes for this plugin that are working just fine throughout the site, but when I try to make a page for the password recovery shortcode, it doesn’t work.

    The page I want is here:

    The shortcodes I am using is [wppb-recover-password] and the link to all the shortcodes from PB are here: https://www.cozmoslabs.com/docs/profile-builder-2/shortcodes/

    I’ve placed the shortcode in the textedit area.

    I’m using the default page template for GP (I created a new page so I could see if it was the page template, but just copied over the generic GP page.php without changes).

    Is there something I’m missing? I suspect it’s the page template, but don’t know what it should read.

    Customer Support

    Hi there,

    There isn’t anything in GP that can stop shortcode from executing.

    Can you quickly switch to a twenty series theme and see if the same issue occurs?

    If so you’d need to check with the plugin author.

    Let me know 🙂


    I made an error– somehow the plug was accidentally de-activated! All fixed.

    Customer Support
Viewing 4 posts - 1 through 4 (of 4 total)
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