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[Resolved] Shortcode for plugin not workng

Home Forums Support Shortcode for plugin not workng

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  • #1174634
    Heidi

    Hi All,

    I’ve got GP theme where I am using the Profile Builder plugin. I have other Profile Builder shortcodes for this plugin that are working just fine throughout the site, but when I try to make a page for the password recovery shortcode, it doesn’t work.

    The page I want is here:
    https://couchfilmcollective.org/recover-password/

    The shortcodes I am using is [wppb-recover-password] and the link to all the shortcodes from PB are here: https://www.cozmoslabs.com/docs/profile-builder-2/shortcodes/

    I’ve placed the shortcode in the textedit area.

    I’m using the default page template for GP (I created a new page so I could see if it was the page template, but just copied over the generic GP page.php without changes).

    Is there something I’m missing? I suspect it’s the page template, but don’t know what it should read.

    #1174667
    Leo
    Staff
    Customer Support

    Hi there,

    There isn’t anything in GP that can stop shortcode from executing.

    Can you quickly switch to a twenty series theme and see if the same issue occurs?

    If so you’d need to check with the plugin author.

    Let me know 🙂

    #1176787
    Heidi

    I made an error– somehow the plug was accidentally de-activated! All fixed.

    #1176798
    Leo
    Staff
    Customer Support
Viewing 4 posts - 1 through 4 (of 4 total)
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