Archived topic
Shortcode for plugin not workng
3 replies · Started by Heidi on February 23, 2020
Hi All,
I've got GP theme where I am using the Profile Builder plugin. I have other Profile Builder shortcodes for this plugin that are working just fine throughout the site, but when I try to make a page for the password recovery shortcode, it doesn't work.
The page I want is here:
https://couchfilmcollective.org/recover-password/
The shortcodes I am using is [wppb-recover-password] and the link to all the shortcodes from PB are here: https://www.cozmoslabs.com/docs/profile-builder-2/shortcodes/
I've placed the shortcode in the textedit area.
I'm using the default page template for GP (I created a new page so I could see if it was the page template, but just copied over the generic GP page.php without changes).
Is there something I'm missing? I suspect it's the page template, but don't know what it should read.
Hi there,
There isn't anything in GP that can stop shortcode from executing.
Can you quickly switch to a twenty series theme and see if the same issue occurs?
If so you'd need to check with the plugin author.
Let me know :)
I made an error-- somehow the plug was accidentally de-activated! All fixed.
No problem :)
