[Support request] Sharing a link on Whatsapp not showing up with its thumbnail

Home Forums Support Sharing a link on Whatsapp not showing up with its thumbnail

  • This topic has 3 replies, 2 voices, and was last updated 2 months ago by Leo.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1225610
    Sumasri Gangapathruni

    Hi there,

    Recently, I have added generate press child theme. Since then while sharing a link on WhatsApp not showing up with its thumbnail.

    Previously whenever I share a link of my site automatically a thumbnail shows up. Currently, there is no issue with Facebook, Twitter, Telegram, etc.,

    The problem is only with Whatsapp.

    Please help me to fix it.

    #1225612
    Leo
    Staff
    Customer Support

    Hi there,

    It shouldn’t have anything to do the child theme as the theme itself doesn’t control this.

    You’d need a plugin like YoastSEO or Rankmath for something like this.

    #1226364
    Sumasri Gangapathruni

    Hi Leo,

    I have been using Yoast SEO Premium plugin for 1 year. I never faced this issue.

    #1226580
    Leo
    Staff
    Customer Support

    Are you able to check with their support?

    The theme itself really has no control over this.

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.