Archived topic
Settings not working
6 replies · Started by Tully on February 21, 2018
Hi guys,
Having some really weird problems. Just about everywhere I click to change settings etc. in gp-premium add-ons, all I get is a colour picker pops up. This is happening in the settings of sections, also most other areas. For example, if I go into the settings for a section, many of the options haven't come up properly, and no matter where I click on the screen a colour picker appears. I have tried logging out and logging back in, refreshing, deactivating all the plugins, but nothing seems to fix it. Any ideas?
Thanks, Tully
Hi there,
That's really weird.
If you are sure disable plugins don't solve the issue, can you leave all other plugins disable and send in the dashboard access through Account Issue? https://docs.generatepress.com/
Please reference the topic link as well.
Let us know :)
Hi Leo,
Not sure what you mean by sending it in through "account issue"? I've clicked on that link but couldn't figure it out.
Send your dashboard access (login and password) through Account Issue: https://generatepress.com/contact/
With all plugins disabled.
Just sent it through
Check out the home page, and try to change settings in sections.
The version you are using is 1.4.1 instead of the most recent 1.5.6 as you indicated in the original topic.
