Archived topic
Seller theme - images do not load on product page
6 replies · Started by Jean on January 19, 2022
hello,
As the topic says, the images don't load on product pages. They did few days ago.
It happens only on product pages wtih a gallery. if it is a product page with ony a featured image, it works.
I can't find why ?
Coudl you please help me ?
Thnak you.
Jean
Hi there,
if you updated to woo 6.1 it has a bug:
https://github.com/woocommerce/woocommerce/issues/31636
Rolling back the version to 6.0 is best until they patch the issue.
I didn't know and didn't look into woocommerce (sorry !).
Thanks a lot David
Just a question.
What is the best method to rollback to a previous version of a plugin? I've never done it.
Thank you.
Do you have any backups of the site? Check with your host as well ... as the simplest option would be to load a backup of the site. Otherwise you need to work through this:
If that seems daunting then share a link to your site and i can see if we can find a workaround to the problem.
Thank you David.
I found different solutions and was asking if a rollback plugin is OK.
But I read that a abckup is the best. I have a daily backup. I restored one and everything is OK now.
Thank you very much for your perfect help (as always !).
Glad to be of help!
