Home › Forums › Support › Secure Connection Failure when trying to update HERO element This topic has 3 replies, 2 voices, and was last updated 3 years, 9 months ago by David. Viewing 4 posts - 1 through 4 (of 4 total) Author Posts June 26, 2020 at 3:34 am #1342408 Amit Nair Hi, I am trying to creating a new HERO element. When I try to save it, it gives me this error. Kindly help me out. Secure Connection Failed An error occurred during a connection to http://www.explainerfaqs.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. June 26, 2020 at 3:57 am #1342424 DavidStaff Customer Support Hi there, try rebuilding your permalinks – First make sure your URLs in Settings > General are set to HTTPS then go to Settings > Permalinks and click Save Changes a couple of times. June 29, 2020 at 7:52 am #1345720 Amit Nair Hi David, Thanks I will try this. The problem is with Firefox. It’s working in Chrome. Regards June 29, 2020 at 8:51 am #1345814 DavidStaff Customer Support You’re welcome Author Posts Viewing 4 posts - 1 through 4 (of 4 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In