Archived topic
Sections Editor Field disappeared (blank section field - no editor)
5 replies · Started by Ferhat on February 1, 2020
Hi,
first i want to thank you for that awesome Theme and its premium functions.
I never had a issue till now.
When i load an article and trying to use "sections" the editor will not open. It only shows a blank page.
See Screenshot here: https://send.firefox.com/download/750f14eecba0eb0f/#TYrBXCTsAwKlJI3b2kQkkw
What i tried:
- Deactivating plugins and load again (not worked).
- Completely deactivating Siteground optimizer (not worked).
How can i fix this problem?
regardly
Ferhat
Hi there,
Can you make sure you are using the latest versions of the theme and premium plugin?
https://docs.generatepress.com/article/generatepress-and-gp-premium/
Which browser are you using? Can you test a different one and with incognito mode so there is no extension conflicts?
Let me know :)
Hey Leo,
yes sure everything is in latest version (i checked it before i contact the support).
Recently i checked this issue on other browsers:
- Firefox
- Microsoft Edge
- Chrome Incognito (i am always using chrome).
What can i do next?
regardly
Ferhat
Can you try disabling all plugins except GP Premium to test?
Let me know :)
Hi,
thank you. I just deactivated the plugins and then activated them one by one. For no reason the Sections work again. I did not uninstall any plugin. It worked just by deactivating and activating it.
regards
Ferhat
Glad it's working :)
