[Resolved] Sections Editor Field disappeared (blank section field – no editor)

[Ferhat]

Hi,
first i want to thank you for that awesome Theme and its premium functions.
I never had a issue till now.
When i load an article and trying to use “sections” the editor will not open. It only shows a blank page.
See Screenshot here: https://send.firefox.com/download/750f14eecba0eb0f/#TYrBXCTsAwKlJI3b2kQkkw

What i tried:
– Deactivating plugins and load again (not worked).
– Completely deactivating Siteground optimizer (not worked).

How can i fix this problem?

regardly
Ferhat

WordPress Webdesign Service: https://www.kareon.de/

[Leo]

Hi there,

Can you make sure you are using the latest versions of the theme and premium plugin?
https://docs.generatepress.com/article/generatepress-and-gp-premium/

Which browser are you using? Can you test a different one and with incognito mode so there is no extension conflicts?

Let me know 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Ferhat]

Hey Leo,
yes sure everything is in latest version (i checked it before i contact the support).
Recently i checked this issue on other browsers:
– Firefox
– Microsoft Edge
– Chrome Incognito (i am always using chrome).

What can i do next?

regardly
Ferhat

WordPress Webdesign Service: https://www.kareon.de/

[Leo]

Can you try disabling all plugins except GP Premium to test?

Let me know 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Ferhat]

Hi,
thank you. I just deactivated the plugins and then activated them one by one. For no reason the Sections work again. I did not uninstall any plugin. It worked just by deactivating and activating it.
regards
Ferhat

WordPress Webdesign Service: https://www.kareon.de/

[Leo]

Glad it’s working 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Author]

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