Archived topic
Search Template "Footer & Author"
7 replies · Started by Badr on November 4, 2021
Hey Leo!
I have a small problem with the author and footer section...
The footer sections always look exactly how I designed it across all the pages on my website...But then when I click on a post/article the footer still shows up but with some missing text, that I already placed in there...When I reload/refresh the page couple of times then the footer appears again with the whole elements I have placed in there (Text, logo, Icons etc...)...
Same problem with the Author Bio...When I click on a certain post it shows me the default author template that comes with the Search Site template...After I refresh the page couple of times then It shows me the Author Bio I have created...
Pretty much whoever visited the website will have to refresh the page in order to see the elements I placed in there...
NOTE: For the footer, I made sure to place the location of it across all the website
and The author bio I place it to show up only at the bottom of the posts / articles
I'm stuck lol and I would appreciate your help GP team!
Thank you so much! :)
Hi there,
Any chance you can link us to the site in question? Please keep your cache plugin deactivated.
You can use the private information field.
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information
Let me know :)
Thanks, Ying! ")
I mostly have the issuer with the footer when I click individual posts...So as the Author Bio...
I place the link to my website in the private section below!
Can you turn off the cache plugins so we can inspect the codes better?
Done! The caching plugin is Deactivated...
I checked several posts, don't see the issue:
https://www.screencast.com/t/o5XOVoZ8TbY1
I think the cause of this issue is your cache plugin. Once it's deactivated, the issue is gone.
I would recommend reach out to the cache plugin's support, check if there's any settings need to be adjusted.
Let me know if you need further assistance :)
You're correct! I noticed that as soon as I deactivated the plugin the issue is gone.
Thanks for your time Ying!
You are welcome :)
