[Resolved] Search results page is blank for some results

Home Forums Support [Resolved] Search results page is blank for some results

Home Forums Support Search results page is blank for some results

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #2066973
    eastwood501

    Hi,

    I am thinking this might be a theme issue.

    On the header search bar, If i type in certain terms the search results are showing up as blank.

    For example on my site from the home page > header, if you search these terms you will get these results.

    “food” shows results page
    “tents” shows a blank page
    “pluto” nothing found page

    The issue i am facing is with the “tent” resulting in a blank page as my website has hundreds of terms and articles containing the word “tent”.
    This blank page issue for the search results is happening on a lot of keywords as well.

    Can you please advise how i can fix this within generate press? I am using Generatepress pro and generateblocks pro.
    Ideally if there is no search results I would like it to show the ‘nothing found’ page. But to have just a blank page on actual results is confusing to me.
    To add. I am not using any other header or woocommerce or random plugin. I use 12-14 plugins at most

    Thanks in advance and kind regards.

    #2067348
    David
    Staff
    Customer Support

    Hi there,

    that doesn’t look theme related, the empty pages being returned has literally nothing in the body.

    I do see a Javascript warning and error in the Developers Console ( Right Click > Inspect the site ):

    Warning: jquery.min.js?ver=3.6.0:2 jQuery.Deferred exception: UAGBForms is not defined ReferenceError: UAGBForms is not defined
    Error: Uncaught ReferenceError: UAGBForms is not defined

    Script errors particularly form related ones can cause issues especially with other forms ( like the search ).

    Error looks related to a jQuery and maybe the UAGB scripts being deferred.
    I would suggest disabling any script optimizations to see if you can remove the errors in the console – then retest the search.

    #2069758
    eastwood501

    Thanks David,
    ill check out the jquery pathway.
    Regards

    #2069843
    David
    Staff
    Customer Support

    Let us know how you get on.

Viewing 4 posts - 1 through 4 (of 4 total)
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