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Search is not working properly

9 replies · Started by _blank on March 10, 2021

Viewing posts 1–10 of 10

The search results is not working. It only appears post results and it should also appear product results

Not using any filter. And it worked fine!

Hi cristina,

Any chance you can link us to the site in question?

You can use the private information field.

Sure! My website is in private information

When you said it worked fine, do you mean that it used to work?

If that's the case, try disabling all plugins and any custom functions you've added to test.

Nothing has changed on GP's end for the navigation search.

It used to work fine. At least a week ago.
I updated the Worpress 5.7 version today. Do you think this has something to do with this issue?

Ying tested the navigation search with WP5.7 and didn't experience the issue.

Can you disable all plugins to test? The navigation search is an option in the free theme so you can disable GP premium as well.

Please also activate the parent theme if you are using a child theme.

Did you tested with the latest woocommerce release? woocommerce also had an update today

Yes Ying did that and still didn't experience the issue.

Have you the debugging steps suggested above yet?

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