[Support request] Search doesn’t render on mobile to tablet

[Anne]

I just installed GeneratePress Pro (www.timeatlas.com) and am able to enable Navigational Search on the menu. However, it only works on the desktop.

If I click the magnifying glass on a mobile phone or tablet, I get the field to enter my query. If I enter my search terms and then press the search button or magnifying glass on my virtual keyboards, I don’t get results. I’m on the same page. No search results page appears.

On my Android phone, it looks like it has successfully applied the s= and query string in the URL bar. I can’t tell what the iPad is doing.

I’m using WP Extended Search, but get the same behavior if I deactivate and just use the native WordPress search.

Any ideas?

[Elvin]

Hi there,

This is certainly strange. Let’s try to find the one causing the conflict on your search query.

Can you try disabling ALL plugins and deactivate a child theme to see if it still occurs?

[Anne]

Hi Elvin,

I’ll do that on the test system and report back. I am not using a child theme.

[Elvin]

You can also try changing the theme to check if its a theme only issue.

Let us know. 🙂

[Author]

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