- This topic has 16 replies, 2 voices, and was last updated 7 months, 3 weeks ago by
Leo.
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May 26, 2020 at 5:03 am #1301815
Tibs
The Navigation Search Box on my staging site seems to be broken.
Whenever I type anything in it, it takes me to another site.
How can I solve this?
P.S. Please don’t disclose my site in forums.
May 27, 2020 at 11:04 am #1303888Tibs
Also, is there a way to move menu hamburger to right of logo: http://prntscr.com/snp95g
May 27, 2020 at 11:08 am #1303896Leo
StaffCustomer SupportHi there,
Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?
Let me know 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 27, 2020 at 11:10 am #1303900Tibs
I’ve disabled all of the plugins except for GP Premium and the problem is still there:
Whenever I search in the navigation search box, it takes me to other site.
May 27, 2020 at 11:13 am #1303904Leo
StaffCustomer SupportThis cannot be a theme issue. The search you are using is a WordPress search as well.
Have you added any custom functions at all?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 27, 2020 at 11:16 am #1303906Tibs
I only added custom CSS in customize options.
Would you like for me to create you an account on the site?
May 27, 2020 at 11:18 am #1303912Leo
StaffCustomer SupportThis isn’t something the theme support can help unfortunately.
Do you get the same issue if you activate a twenty series WP theme to test?
I would recommend checking with your hosting support to see if there are some redirect set up.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 27, 2020 at 11:21 am #1303917Tibs
Negative.
Whenever I activate Twenty Series theme and use search function, it works perfectly.
May 27, 2020 at 11:26 am #1303921Leo
StaffCustomer SupportThe theme itself really has no way of redirecting the search (it has no idea what that other URL is) – our support forum would be flooded with this issue if that’s the case.
Can you disable all plugins in the staging site and let me have a look?
Please also activate a parent theme if you are using a child theme.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 27, 2020 at 11:48 am #1303951Tibs
Sure!
Sent login information to support@generatepress.com
May 27, 2020 at 11:55 am #1303959Leo
StaffCustomer SupportI just checked your site and didn’t see the previous search bar so I added a search widget inside the header widget area and searched for “rifle” and it functions correctly without redirection.
Can you give it a shot?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 27, 2020 at 12:38 pm #1303999Tibs
I tried it and it doesn’t work. Could you check again?
May 27, 2020 at 1:17 pm #1304041Leo
StaffCustomer SupportNot sure if I understand.
Looks like all the plugins are enabled again.
When I tested it last time, all the plugins were disabled and there was no search bar visible so I added a search widget in the header widget area.
I then typed Rifle as keyword to search and everything worked correctly.
Did you test that out?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 27, 2020 at 1:58 pm #1304093Tibs
I think I found the problem, Leo.
Whenever I deactivate all plugins and use search box, it works.
However, when I activate only 1 plugin (GP Premium) and use search box, it takes me to the other site.
Could it be possible that the other site is using same license key or something?
May 27, 2020 at 2:01 pm #1304096Leo
StaffCustomer SupportThere is nothing in GP Premium which has any redirection setup.
Have you considered that the Navigation Search Box you’ve added as a hook element is the issue?
https://docs.generatepress.com/article/hooks-element-overview/Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/ -
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