[Support request] Scrolling problem

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Home Forums Support Scrolling problem

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1389109
    Vincenzo

    Hi, I have developed a landing with generate press and elementor but it gives me the problem that while I scroll down it automatically returns above. This only happens in the mobile version

    #1389174
    David
    Staff
    Customer Support

    Hi there,

    is this on any particular page or device ?

    #1389181
    Vincenzo

    Basically it only does this if the page is longer. Do I send links to understand the problem?

    #1389207
    David
    Staff
    Customer Support

    Can you share a screenshot or screen recording of the issue?

    #1389252
    Vincenzo

    of course. But I can’t find the function to attach a video file

    #1389307
    David
    Staff
    Customer Support

    You need to provide a URL to the video

    #1389322
    Vincenzo

    I send directly the link of the page: https://www.uniposweb.it/landinguniposweb/

    #1389694
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    I’m wondering if it has something to do with the entrance animations you have.

    If you build a plain-text page, does the same thing happen?

    #1507673
    Vincenzo

    if I pass the entire layout in the wordpress editor, the problem does not manifest itself, but if I reactivate elementor the problem recurs

    #1508274
    Tom
    Lead Developer
    Lead Developer

    So it must be something inside of your Elementor content.

    You could bring it up to their support, or you could rebuild the page in Elementor section by section until you narrow down the exact problem element.

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