[Support request] Scroll-to-Top Button Works slow

[Stephan Schramm]

Dear all,

What might be the problem if the Scroll-to-Top Button works slow. When I press the button the page scrolls up very slowly.

Best regards and thanks you for your support!

[Fernando]

Hi Stephan,

Something, a third party plugin script interferes or causes conflict with the back-to-top button functionality. As a first course of debugging, can you try #1 here?: https://docs.generatepress.com/article/debugging-tips/

Perhaps you can also share the link to the site in question?

You may use the private information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

Kindly let us know how it goes. 🙂

[Stephan Schramm]

Dear Fernando,

unfortunately, the problem lies with a plugin which I absolutely need. Is there a solution to this? The plugin is called Foodblog-Toolkit.

Thank you and best regards

Stephan

[Fernando]

I see. However, our products are built in-line with the WordPress Codex/rules which should allow it to work seamlessly with other plugins.

In these cases, it would be best to reach out the support of this said plugin for assistance with regards to this.

Hope this clarifies.

[Author]

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