- This topic has 7 replies, 2 voices, and was last updated 8 years ago by Tom.
September 18, 2014 at 8:00 pm #31672Roy Shimmyo
When I make changes to my site using the “Customize” interface, I cannot save and publish. The changes are visible, but they just won’t save.September 18, 2014 at 11:40 pm #31691TomLead DeveloperLead Developer
What happens when you click save? Nothing at all?
It may take up to 30 seconds depending on your hosting for everything to save.
Are you using a good browser like Chrome or Firefox?September 19, 2014 at 6:44 am #31776Roy Shimmyo
Nothing happens when I click save. I see the thing spin and it stops. It never changes to “saved.” This started after installing generate spacing. The version I uploaded needed to be updated because I never installed the plugin until recently after wordpress updated to version 4.0. When I deactivate the plugin, it works again. How can I get a new version of the plugin without installing the old and updating? When I try the download link, it says my download key has expired.September 19, 2014 at 8:45 am #31837TomLead DeveloperLead Developer
Hmm okay – can you email me at firstname.lastname@example.org with your URL, username and password? You can create a temp admin account for me if you like.
I’m not experiencing this on my end, so I’m assuming it may be a hosting related issue. Who are you hosted with?
Let me know – we’ll get this sorted out for you 🙂September 19, 2014 at 8:57 am #31842Roy Shimmyo
I’m hosted with IXhosting. I installed wordpress by hand, not using their automated scripts.September 19, 2014 at 9:19 am #31853TomLead DeveloperLead Developer
Can you try increasing your memory?
I suggest changing it to
Let me know if that fixes it.September 19, 2014 at 9:33 am #31857Roy Shimmyo
This seems to have done the trick. Thank you!September 19, 2014 at 9:35 am #31858
- You must be logged in to reply to this topic.