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"Save and Publish" not working

7 replies · Started by Roy Shimmyo on September 18, 2014

Viewing posts 1–8 of 8

When I make changes to my site using the "Customize" interface, I cannot save and publish. The changes are visible, but they just won't save.

What happens when you click save? Nothing at all?

It may take up to 30 seconds depending on your hosting for everything to save.

Are you using a good browser like Chrome or Firefox?

Nothing happens when I click save. I see the thing spin and it stops. It never changes to "saved." This started after installing generate spacing. The version I uploaded needed to be updated because I never installed the plugin until recently after wordpress updated to version 4.0. When I deactivate the plugin, it works again. How can I get a new version of the plugin without installing the old and updating? When I try the download link, it says my download key has expired.

Hmm okay - can you email me at support@generatepress.com with your URL, username and password? You can create a temp admin account for me if you like.

I'm not experiencing this on my end, so I'm assuming it may be a hosting related issue. Who are you hosted with?

Let me know - we'll get this sorted out for you :)

I'm hosted with IXhosting. I installed wordpress by hand, not using their automated scripts.

This seems to have done the trick. Thank you!

Great! Happy I could help :)

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