[Support request] Right sidebar – Related posts

Home Forums Support [Support request] Right sidebar – Related posts

Home Forums Support Right sidebar – Related posts

Viewing 15 posts - 1 through 15 (of 29 total)
  • Author
    Posts
  • #2327406
    eran

    Hi,
    I created Right sidebar with Related posts but it work only on 1 parent from the menu ( I have 2 parents on the menu).
    any idea why?
    Plus, how can i make related posts from my child pages to the parent and sibling?

    #2327527
    Ying
    Staff
    Customer Support

    Hi eran,

    The page best-camera-for-streaming doesn’t have the right sidebar activated.

    Can you confirm?

    #2327549
    eran

    Both parent pages have the same layout element with the right sidebar activated.

    #2327572
    Ying
    Staff
    Customer Support

    Hum…it’s not, there’s no sidebar on this page:
    https://www.screencast.com/t/EYIxnaxafdWq

    Can you check if you’ve deactivated the sidebar in the page editor > layout metabox?
    https://docs.generatepress.com/article/layout-metabox-overview/#where-is-it

    #2327586
    eran

    I dont see the Layout option in the right menu and its activated in the options.

    #2327589
    Ying
    Staff
    Customer Support

    Can you provide an admin login to your site so we can take a look at the backend?

    You can use the private info field.

    #2327590
    eran

    Send me an email so i will open a new user

    #2327598
    Ying
    Staff
    Customer Support

    You can use this email to create a user profile: support@generatepress.com

    #2327848
    eran

    I add the user check your email

    #2327852
    Fernando
    Customer Support

    Hi Eran,

    Can you set the account role to administrator so we can see the settings?

    #2327854
    eran

    Done.

    #2327860
    Fernando
    Customer Support

    Thanks.

    Upon checking, the specific page mentioned is indeed set to “no sidebars” in the page settings: https://share.getcloudapp.com/04uW1YKZ

    Try setting it to default so that it follows the layout element.

    #2327886
    eran

    I can’t see the page settings…

    #2327890
    Fernando
    Customer Support

    To clarify, while editing the page, do you have page selected in the right hand corner as such? https://share.getcloudapp.com/WnuDKbvx

    Can you take a screenshot of what you see?

    #2327892
    eran

    Yes I have it. but where is the layout? (dont know how to add t he screenshot here)

Viewing 15 posts - 1 through 15 (of 29 total)
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