[Resolved] Reviews not Submitting

Home Forums Support [Resolved] Reviews not Submitting

Home Forums Support Reviews not Submitting

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  • #1634676
    Whites

    Users are unable to post reviews. When they type up a review and press “Submit Review” nothing happens. The page just ‘hangs’. When refreshing the page, the review doesn’t appear.

    I’ve made sure reviews are enable in woocommerce and that they’re enabled for each product

    Link to test is below

    https://www.whiteskitchen.co.uk/product/crunchy-fried-chicken-coating/

    #1634682
    Leo
    Staff
    Customer Support

    Hi there,

    Looks like you are using this plugin:
    https://wordpress.org/plugins/judgeme-product-reviews-woocommerce/

    Have you checked with the plugin support?

    The theme itself should not cause issues like this – you can test by activating a Twenty series WP theme.

    #1634688
    Whites

    Thanks Leo

    I’ve just deactivated the judgein plugin. It looks like judgein was providing that functionality.

    However I’m still unable to add any reviews. I believe Woocommerce has this functionality built in?

    #1634692
    Whites

    Ah, it seems to be working now. Thanks for the spot Leo!

    #1634697
    Leo
    Staff
    Customer Support

    Glad to hear 🙂

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