[Support request] Reusable blocks not appearing icons

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Home Forums Support Reusable blocks not appearing icons

  • This topic has 5 replies, 4 voices, and was last updated 5 months ago by Leo.
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  • #2606136

    Hey guys, I have a reusable blocks in my website that is for a product box listing pros and cons. On this reusable block I have icons, but went I go to use them on the a new article I’m publishing the simply don’t appear automatically.

    I have the same reusable block for different websites and it’s just this one website that they are not appearing,

    Customer Support

    Hi Daniel,

    Can you show me what the reusable block looks like on the first website?


    Hey Ying, not sure which one was the first or second website. So here’s the info I can provide (in the private info section) let me know if that’s what you looking for or not.

    Customer Support

    Hi Daniel,

    This – “reusable block link” – needs admin login credentials to be viewable.

    Can you provide admin login credentials?

    Please use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information


    Hi Fernando, we just had a team member send this loom video here loom video here

    If I try exactly what she did in the video, the icons will show up after publishing. Could this be a problem with her computer?

    Also please check the private information, I’ve included more references there and login info.

    Customer Support

    The Reusable block feature is a WP core feature and I can’t see how this would be a GP related issue at all.

    Does the same situation happen when using a Tnwety series WP theme?

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