[Support request] Retina Logo not working

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Home Forums Support Retina Logo not working

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #572637
    Jesper

    Hi

    I’ve uploaded the retina logo with exactly 2 times the dimension of the standard non-retina logo.

    But when I did that, the logo doesn’t load anymore.

    Is there any way to make it work?

    #572784
    Leo
    Staff
    Customer Support

    Hi there,

    I’m not seeing a logo being uploaded in the header currently.

    Did you remove it?

    Let me know.

    #572878
    Jesper

    Hi Leo

    Thanks for your swift response.

    No. I did not remove it. That’s what happened when I uploaded the retina logo.

    #572905
    Leo
    Staff
    Customer Support

    Make sure you have a regular logo uploaded as well: https://docs.generatepress.com/article/adding-header-logo/

    #572919
    Jesper

    I’ve uploaded both logos.

    It just doesn’t show up.

    #572940
    Tom
    Lead Developer
    Lead Developer

    I’m seeing the logo on my end: https://www.screencast.com/t/NtyU0XQlmz

    #573060
    Jesper

    I’m seeing that on Safari. But it’s still missing on Chrome desktop browser.

    Can you check if it’s appearing on chrome?

    Thanks. Just want to make sure it’s working.

    #573086
    David
    Staff
    Customer Support

    Hi Jesper, that image is being served over HTTP so chrome is blocking it as security risk. Just update the logo ensuring it is served over HTTPS.

    #573091
    Jesper

    Yes. It’s working now. Thanks David! You’re awesome!

    #573102
    David
    Staff
    Customer Support

    Glad we could help.

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