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[Support request] RESTAURAR PLANTILLA

Home Forums Support [Support request] RESTAURAR PLANTILLA

Home Forums Support RESTAURAR PLANTILLA

  • This topic has 3 replies, 3 voices, and was last updated 4 years ago by David.
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  • #2162747
    JOSE RAMON

    Acabo de instalar la última versión y por error cambié de tema y desajuste el pema que tenía instalado. ¿como puedo recuperarlo?

    #2162798
    Fernando
    Customer Support

    Hi Jose Ramon,

    It would first be good to try to contact your hosting provider and see if the have a recent backup of your website.

    Otherwise, if you’re referring to reverting a theme to its original state, you’ll need to remove and re-import it: https://docs.generatepress.com/article/removing-imported-site/

    Take note: “The removal process does make changes to your database, so if you have data you don’t want to risk losing, please take a site backup before doing this process.

    Removing a site library theme also removes any customizations added to files created when the theme from the site library was imported.

    You may also export/import customizer settings if you prefer through Appearance > GeneratePress.

    As mentioned, it would be best to check if your hosting provider has a backup so you could restore your website to its previous state.

    It would also be recommended to add a Backup plugin to your WordPress site to avoid instances like this in the future.

    Perhaps you’re referring to something else? Kindly let us know if so.

    Hope this clarifies. 🙂

    #2163119
    JOSE RAMON

    Gracias por tu respuesta.

    Tengo copas de seguridad diarias en mi servidor. Como había personalizado el tema me gustaría recuperarlo sin restaurar la copia completa del sitio. ¿Es posible? ¿que ficheros serían los afectados?

    Un saludo

    #2163361
    David
    Staff
    Customer Support

    Hi there,

    the Theme settings are saved in your database. So they are not a file that you can copy

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