Replacing Logo – does not show up

[Monika]

Hi – I am trying to come up with the basic layout of my site, and wanted to compare different logo layouts. No matter how often I reload, the new logos don’t show up. Instead the first logo that I used keeps reappearing. How can I see my new logos?

[Leo]

Hi there,

Any chance you can link us to the site in question?

You can edit the original topic and use the private URL field.

Let me know 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Monika]

There is a placeholder coming soon page up- will you be able to see anything? http://test.shake-and-shine.com/

[David]

Hi there,

you would need to remove the coming soon or send us a login so we can see the site.

You can send login details via the account issue form:

https://generatepress.com/contact/

Please include the URL of this topic.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Monika]

OK, I sent an email through the account contact form with the log in information to my site.

[Leo]

I think it’s some sort of caching issue maybe with the test environment.

Have you tried disabling all plugins to test?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Monika]

Everything? Including GP Premium and Bluehost integration with WP?

[Leo]

Sure. The logo option is with the free theme so GP Premium shouldn’t matter.

It’s most likely a caching issue.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Monika]

I tried deactivating the plug-ins and the logo popped up again. I narrowed it down to the GP plug in. And in the GP premium theme it’s the Element plug-in that is the issue. If I deactivate Elements, the logo is visible and I can exchange it for different files without problems, if I activate Elemnents, it disappears again. I can also switch the mobile header no problem as long as Elements is not activated.

[David]

Hi there,

go to Appearance > Elements – do you have any Header Elements ?
If so – edit it and check the site header tab and make sure this is no replacement logo added there – if none is visible add one and then remove it.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Author]

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