I’m not sure what you mean by “link us to the site in question.”
I gave you the URL: staging1.hardyness.com.
Is there something else you wanted?
We ask for site URL on every topic to confirm which site you’re working on because some of our users work on multiple sites and open topics for each of them. 😀
It’s for us to check/inspect the site to get clues what might cause the issue.
No need for this if the problem is already solved. Cheers. 🙂