- This topic has 5 replies, 3 voices, and was last updated 3 years, 6 months ago by
David.
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October 23, 2021 at 3:12 am #1972505
Elisabeth
Hi there
I’m handing over a GP site to someone else who will be using their own license key for GP pro.
Because the license key is ‘asterisked out’ in the settings area of the site my questions are:
1) how can I tell if they have added their own license key and stop them using mine?
2) can I block the site from using my license key from within my GP account on the generatepress.com site without blocking the new person’s license key?
Thank you!
LizOctober 23, 2021 at 6:32 am #1972603David
StaffCustomer SupportHi there,
simplest option is to go to your Account > Downloads ( on generatepress.com ) and under Purchase History click View Licenses and then click Manage Sites. You can remove any Domain you from the license.
October 28, 2021 at 3:00 am #1980020Elisabeth
I had hoped that would work but I’ve actually forgotten to add quite a number of my urls (where I have GP Pro used) to that list and the updates still work fine so long as I’ve got the license key in the settings on the installation itself…
Is there a way of actually blocking an install of GP Pro on a specific wordpress install/url from using a specific license key? The new person in charge may decide they want to buy a license and enter their own license key into the settings.
October 28, 2021 at 4:59 am #1980211David
StaffCustomer SupportThat list should auto populate when the key is activated….
In this case then i would simply go to Appearance > GeneratePress and delete the license key and click Save Key.October 25, 2022 at 4:30 am #2385266Ravi Raz Put
I want to remove Some Domains name From my account these Domains are Automatically added in my Lifetime License Account… Please tell me How to do this..
First way I already Use—
Every Week – 50-100 Domains Delist by… Account > Downloads ( on generatepress.com ) and under Purchase History click View Licenses and then click Manage Sites..Please tell us any permanent way for remove unwanted Domains from my account..
Please help me…
I’m frustrated 😔 From weekly Removals..October 25, 2022 at 4:34 am #2385269David
StaffCustomer SupportHi there,
please send us a message using the Billing Issue form here:
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