[Resolved] Remove ad below navigation

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
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  • #1129793
    Caitlin

    I can’t figure out why this ad is showing up. I don’t have auto ads enable in Adsense. I don’t have the auto ads code on my site. I have cleared the cached. Yet an enormous ad keeps showing up between the navigation and my content. I have no idea how to get it removed. When I checked the theme files it references a hook but that hook isn’t listed in my elements section.

    #1129831
    Caitlin

    It seems to be some latent ad loading issue that I assume will resolve over time. Chrome properly shows no ads. Private windows for Firefox and Safari also show no ads. Ads persist when I browse my site with Safari and Firefox in normal mode despite clearing both the site and browser caches.

    #1129865
    David
    Staff
    Customer Support

    Hi there,

    when you go to Appearance > Elements can you see a Legacy Hooks button at the top of the page?
    If not do you have a child theme or the code snippets plugin installed?

    #1129869
    Caitlin

    I have the Dispatch theme installed. I don’t see a Legacy Hooks button on that page.

    #1129950
    Leo
    Staff
    Customer Support

    Are you using a child theme or any custom functions added?

    If not then try disabling all plugins except GP Premium to see if there is a plugin adding it.

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