- This topic has 10 replies, 2 voices, and was last updated 6 years, 1 month ago by
David.
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April 30, 2020 at 5:31 am #1262845
Stephen
Hi guys
just purchased a copy of GP and while I’m still finding my way around it, it looks great so far. Thanks!
Can you tell me how to reduce or eliminate the white space above the site title of my my site on mobile devices?
It looks fine on a desktop or iPad sized screen
This is the space I’m referring to: https://ibb.co/3FN0DKm
This isn’t plugin related, I appreciate, but any help would be gratefully received!
April 30, 2020 at 6:21 am #1262938David
StaffCustomer SupportHi there,
Welcome to GPP – glad to hear your enjoying it.
Having trouble connecting to the site – it looks like excess header padding….
in Customizer > Layout > Header you can adjust the Padding separately for mobile by selecting the device icon – try reducing the Top padding.April 30, 2020 at 6:44 am #1262997Stephen
Hi David
That seems to have fixed it, thanks!
By the way, are you still having problems connecting with the site? If so, what are they?
April 30, 2020 at 6:49 am #1263005David
StaffCustomer SupportAah its a typo in the URL you supplied
Found the actual site – loading fine 🙂April 30, 2020 at 6:58 am #1263026Stephen
Thanks, much obliged.
You can fix sites without even seeing them, nice one 🙂
Not sure if this has anything to do with GP or not, but since I changed to your theme, I see some strange stuff when it’s loading – scripts to do with Google ads. I’ve never had Google ads on that site so not sure why it’s happening.
This is from Page Speed Insights: https://ibb.co/j5dM3vY
Don’t suppose you can shed any light on this? Or tell me how to stop these scripts from running?
April 30, 2020 at 7:07 am #1263053David
StaffCustomer SupportThats odd – GP would never add any code aside of whats required by the Theme. But you do have several JS files relating to GoogleAds. Is the Site being advertised on Google?
April 30, 2020 at 7:09 am #1263055Stephen
No, it isn’t
April 30, 2020 at 7:10 am #1263056Stephen
Might have been advertised once on Google, a few years ago
April 30, 2020 at 8:46 am #1263384David
StaffCustomer SupportThat code looks like the code that gets added when a site is set for google adverts….
April 30, 2020 at 9:34 am #1263484Stephen
Just need to find a way to remove it!
I’ll dig into a few files, see if I can find it.
Thanks for all your help, much obliged.
By the way, it was the fast and effective support I received when I had the free version of GP that persuaded me to buy a copy 🙂
May 1, 2020 at 3:11 am #1264441David
StaffCustomer SupportGlad to hear it – hope you find where the culprit code is.
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