[Resolved] Realtor Theme Bug – Demo Proof

Home Forums Support [Resolved] Realtor Theme Bug – Demo Proof

Home Forums Support Realtor Theme Bug – Demo Proof

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1999214
    Andy

    Hi guys,

    After pulling my hair out for a week, I’ve finally figured out a way to replicate this bug for you.

    Background:
    A fresh import of the Realtor demo reveals that some pages break on load (randomly). It doesn’t always happen, but it certainly does.

    – I have a fresh install of WordPress, I’ve tried PHP 7.4, 8, and 8.1.
    – I have the latest version of WordPress
    – I use Cloudflare DNS with proxy enabled and disabled.
    – I’ve flushed cache as well as my own dns cache.
    – I’ve experiement with Siteground and Kinsta hosting.
    – I’ve also tested on multiple computers and multiple browsers.
    – I do not have any other plugins installed either.
    – PHP error logs doesn’t report anything significant
    – Server error logs do not report anything significant

    Overall, this is most certainly a bug on GeneratePress’s Realtor end. In fact, I’ve created a demo video for you.

    You can replicate the bug yourself; simply add a new domain, with a fresh install of wordpress and generatepress, and import the Realtor demo and start clicking pages.

    Please watch this video (2 minutes)
    :

    Can you guys please work with Tom to figure this out? I’m really concerned because I gotta show a bunch of sample sites to some clients soon and they’re going to have a bad first impression when pages break randomly.

    #1999238
    Leo
    Staff
    Customer Support

    Hi there,

    Try selecting Inline Embedding instead of External File in GB’s setting:
    https://www.screencast.com/t/gDcwlZujswC

    More info here: https://docs.generateblocks.com/article/unstyled-content/

    Let me know if this helps ๐Ÿ™‚

    #1999251
    Andy

    Well damn… I think… so far so good. Crossing my fingers. Thank you so much!

    But why? Why is External File enabled by default if it can cause pages to break? I saw it breaking in another demo too. This was with Kinsta and Siteground, two major providers.

    #1999269
    Andy

    Ok, multiple tests confirm ‘inline’ is the way to go. Closing ticket.

    Thanks again Leo. Man, I lost a week on this, wish there had been a warning message for ‘external file’ somewhere lol.

    #1999373
    Leo
    Staff
    Customer Support
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.