- This topic has 10 replies, 4 voices, and was last updated 2 years, 8 months ago by
David.
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September 21, 2020 at 4:56 pm #1453083
Ralf
Hi there,
on a website with a blog page a client uses the read more button/link and it always showed up so far,
but in the last post it does not appear…i tried to insert the read more tag of wordpress but nothing changed.
I also unchecked and checked again the option in customizer for this button/link – but didn’t workshe is creating the posts in Elementor
in a new Test Post the link showed up again, but why not in this last post ? it happened once in the past and it seems that when the post is very long, the read more doesn’t appear (just a thought, don’t know…), because also this other post in the past was long… any ideas?
Thanks
September 21, 2020 at 7:01 pm #1453159Elvin
StaffCustomer SupportHi,
Let’s check a few things.
Is the post using a manual excerpt? If yes, refer to this post. https://generatepress.com/forums/topic/read-more-button-disappears-when-using-manual-excerpts/
And this documentation – https://docs.generatepress.com/article/activating-read-custom-excerpt/
Also, can you check if the post format is set to standard? Not having the post format set to standard is known to cause this issue.
September 25, 2020 at 4:35 pm #1459248Ralf
no, the post is not using a manual excerpt – the author doesn’t know how to do that – she is just writing her posts in elementor. and yes, the format is set to standard.
September 25, 2020 at 5:22 pm #1459262Ralf
PS: we changed the page to a Blog Website – so the landingpage is the blog now – the link is below
September 25, 2020 at 9:01 pm #1459346Leo
StaffCustomer SupportI’m not seeing anything obvious.
If you create a new post (without Elementor) with some test content, does the excerpt show?
September 26, 2020 at 4:33 am #1459655Ralf
Hi Leo,
yes, when i create a new post (with elementor and without elementor) the readmore-link is visible…this is what i don’t understand – it is just this last post, where the excerpt is not showing up and i don’t know why.
September 26, 2020 at 7:12 am #1459841David
StaffCustomer SupportHi there,
what happens if you copy the content of that post to a new post – does the readmore display ?
September 26, 2020 at 8:28 am #1460042Ralf
Hi David
yes, when she copies the article into a new post, the readmore display.
i guess the easiest way to solve this is to use this new post and move/copy the comments to this new post, because she doesn’t wanna loose the comments… is there a way to do that ?
September 26, 2020 at 8:40 am #1460055David
StaffCustomer SupportHmmm… tricky one.
The only plugin that people still recommend is this one:https://wordpress.org/plugins/tako-movable-comments/
Although its out of date – one reviewer has said it still works in WP 5.
I would suggest only testing on a staging server.Otherwise you would need to find and replace them the Database.
September 27, 2020 at 8:45 am #1461131Ralf
Ok, thank you !
September 27, 2020 at 2:01 pm #1461411David
StaffCustomer SupportYou’re welcome
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