[Resolved] Radio buttons disappeared for shipping options

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  • #1455746
    Brent

    Hello,

    I’m on the latest beta GP version and I just noticed that my radio buttons disappeared at the checkout cart for shipping. There isn’t a radio button to check for which shipping method you prefer whether it’s first-class, priority, or express.

    The buttons are there at “cart”, but not at “checkout”. It’s the Merch theme.

    See attached photos.

    Cart, Checkout

    #1455778
    Leo
    Staff
    Customer Support

    Hi there,

    Are you sure the issue appear after updating GP? Are you referring to the theme or premium plugin?

    Any chance you can link us to the site in question?

    You can use the private information field.

    Let me know 🙂

    #1455794
    Brent

    I’ve been updating quite often, so I’m not sure if it’s the latest updates. I’m on GP premium Version 1.12.0-rc.1 and GP Version: 3.0.0-beta.2. I put my website in the private field

    #1455805
    Leo
    Staff
    Customer Support

    GP shouldn’t control the radio buttons as far as I’m aware of.

    Can you disable all plugins except GP Premium and WooCommerce to test first?

    Let me know 🙂

    #1455830
    Brent

    I found the problem. It was an eCheck plugin called GreenPay™ by Green Payment Processing. I’ll let them know. Thanks for your help.

    #1455837
    Leo
    Staff
    Customer Support
Viewing 6 posts - 1 through 6 (of 6 total)
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