[Resolved] quantity buttons – / + doesnt work on cart page

Home Forums Support [Resolved] quantity buttons – / + doesnt work on cart page

Home Forums Support quantity buttons – / + doesnt work on cart page

Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #1196815
    johnaps

    Hello! For some reason i cant seem to get – / + button on cart page to work… Is it a css issue?

    #1196826
    Leo
    Staff
    Customer Support

    Hi there,

    Seems to work for me here:
    https://www.screencast.com/t/IEIsm9s2x

    I used Chrome. What browser were you using?

    #1197122
    johnaps

    Hey Leo! I am using google chrome and i cant press them even logged, unlogged, incognito… i have cleared everything in browser still nothing…

    Its really weird… :/

    Do you have any insights?

    #1197198
    David
    Staff
    Customer Support

    Hi there,

    can you right click > inspect the page and see if there are any red errors in the console

    #1197207
    johnaps

    Yes David i get the following 2
    1. Refused to apply style from ‘https://mk0sofianosorthubnhe.kinstacdn.com/wp-content/plugins/lightweight-social-icons/fonts/fontello.woff’ because its MIME type (‘application/font-woff’) is not a supported stylesheet MIME type, and strict MIME checking is enabled.

    2. Uncaught TypeError: Cannot read property ‘sale_badge’ of undefined
    at HTMLDocument.<anonymous> (search.min.js:1)
    at i (jquery.js:2)
    at Object.fireWith [as resolveWith] (jquery.js:2)
    at Function.ready (jquery.js:2)
    at HTMLDocument.J (jquery.js:2)

    #1197216
    David
    Staff
    Customer Support

    None of that looks related to the buttons.
    It could be a browser extension or a caching issue.
    As neither Leo or I can replicate the problem – are you able to test this on another device?

    #1197219
    johnaps

    I found it David! I had cart fragmentation disabled! Its weird though you could click it, but at least now that i enabled it again i can click it so i guess its all ok!

    Thank you for your help and thank you for your time!

    #1197243
    David
    Staff
    Customer Support

    Glad you found the issue.

    #1197547
    johnaps

    Unfortunately i face the same problem again…
    Can you still press them in your end?

    #1197558
    Leo
    Staff
    Customer Support

    Yup still works for me 🙂

    #1197568
    johnaps

    Thank you! I really cant figure out what is going on… if you manage to generate any insight it will be much appreciated…

    #1197571
    Leo
    Staff
    Customer Support

    I don’t have any idea unfortunately.

    It’s definitely working in the default install:
    https://gpsites.co/prime/

    You could try disabling all plugins and all of the custom functions and reactivate them one by one to identify the issue.

    #1197578
    johnaps

    just found out that if i change a number on the quantity then the – / + buttons work ok…
    strange…

    Thank you for your help though :_)

    #1197579
    Leo
    Staff
    Customer Support

    No problem!

    Happy to do another test if you needed.

    #1198320
    johnaps

    Thank you!
    Τhe buttons work right away with ajax to you?

Viewing 15 posts - 1 through 15 (of 16 total)
  • You must be logged in to reply to this topic.