[Resolved] Purchasing GP Premium for Client

Home Forums Support [Resolved] Purchasing GP Premium for Client

Home Forums Support Purchasing GP Premium for Client

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #116828
    Paul

    Hi Tom,

    I need to purchase GP Premium for a client site I’m building, but don’t want to use their email addy for the purchase. I’ve already used my email address to purchase the add-on in the past for my own site, so not sure if I can use it again for a different site. What should I do? I am currently using my existing registration email for GP Premium on the client’s site (which makes it all work) but I think they should have their own separate license. Let me know how to best go about it.

    Cheers,
    Paul

    #116830
    Tom
    Lead Developer
    Lead Developer

    Hi Paul,

    If you think they should own their own separate license, you can purchase using your email and then shoot me an email: support@generatepress.com

    I’ll change the license email to whatever you like, which you can then use for updates.

    Let me know if you have any questions πŸ™‚

    #116832
    Paul

    OK, I’ll do that. Thanks, Tom.

    #116833
    Tom
    Lead Developer
    Lead Developer

    No problem – thank you! πŸ™‚

    #116836
    Paul

    That’s weird. The order process keeps declining my card, but there’s plenty of $$$ in my account. Not sure what’s going on.

    #116840
    Tom
    Lead Developer
    Lead Developer

    Getting any specific errors?

    #116842
    Paul

    Error: Your card was declined.

    #116843
    Tom
    Lead Developer
    Lead Developer

    And you’re using a credit card? Visa, MasterCard, American Express etc..?

    #116844
    Paul

    Yeah, bank card with Visa logo. Same as I used in the past (I think). Maybe I used PayPal last time.

    #116845
    Tom
    Lead Developer
    Lead Developer

    CVC code is correct?

    Weird one – last CC purchase was about half an hour ago, so I know the system is up and running.

    You can always use your credit card through PayPal as well.

    #116846
    Paul

    I’ll try that.

    #116850
    Paul

    Ah! It was a bank security issue on my end. My bank just robocalled me to verify that I tried to make a $30 payment with a ‘Computer Programmer’. I guess you’re just “Too High of a Risk” Tom! LOL

    #116852
    Tom
    Lead Developer
    Lead Developer

    Ha, well at least they’re careful!

    Glad you got it working πŸ™‚ Thanks for your purchase!

    #116895
    Dave

    Hi Tom,

    This is similar to what I was talking about in the support email I sent yesterday, can we do the same?
    Cheers,
    Dave

    #116933
    Tom
    Lead Developer
    Lead Developer

    Are you wanting to purchase a separate license for a client?

Viewing 15 posts - 1 through 15 (of 18 total)
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