[Support request] Publishing failed – I can´t publish

[Johannes]

Hi there,

I bought the GP premium couple days ago, it’s the first time using GP themes. Until now I have been working with other themes.
Now I have started making myself familiar with theme I discovered that I can’t publish a page.
I get a note telling me publishing doesn’t work.
Can you help me?

Thanks and best, Johannes

[Leo]

Hi there,

Can you try disabling all plugins except GP premium to eliminate any plugin conflicts first?

Let me know 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Johannes]

Hi Leo,
did that already yesterday before I wrote you. Didn’t work.
Any other suggestions?
Thanks a lot.
Best, Johannes

[David]

Hi there,

can you check you server settings for the PHP version (at least 7.x) and PHP Memory Limit ( at least 256meg).
Secondly, can you use the browser dev tools, right click inspect the editor, to see if any errors appear in the console when you try to publish post.

If still a problem then activate try step 2 here:
https://docs.generatepress.com/article/debugging-tips/

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Johannes]

Hi David,
I am on PHP Version 7.something and my memory limit is at 256 meg.
Don’t know what I can do.
Thanks, Johannes

[David]

Can you try the other debugging steps i mentioned?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Johannes]

hi David,
tried out different things and now it works. don’t why, but ok 😉

[David]

Very odd – but glad to hear its working.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Author]

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