[Support request] Products not showing under new categories

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  • #1386152
    Adedoyin

    Hi there, I’m using the PRIME woocommerce theme and I’m currently having issues with new product categories. It is not displaying any product using the woocermerce short codes.

    Basically I created a new category page then set it up with the shortcode to display products for that categories. But its not working and I made sure I add a product to the product category.

    I don’t have an cache plugin installed and I have tried everything else nothing seem to work. Quite frustrating! I’m on localhost by the way.

    #1386164
    David
    Staff
    Customer Support

    Hi there,

    are the products in that Category published?

    If an issue can you share a link to your site. You can do so privately by editing the original topic and using the Site URL Field. And we’ll take a look.

    #1386175
    Adedoyin

    Yes the products are published. Well the website is still on localhost. I have not uploaded yet. But what is the cause of this please. Though I have a redirection plugin that seem to cache the links just disabled that but its not working.

    However, you need to know that one category is working fine displaying products. Only new categories I creating seem not to be picking the product I added to the categories. cache? Can’t find any cache plugins here. I’m confused right now

    #1386185
    Leo
    Staff
    Customer Support

    It’s really hard to tell if we can’t see the issue live.

    The theme itself doesn’t handle things like this as well as it’s all handled by WooCommerce.

    I would recommend disabling all plugins to eliminate any conflicts first.

    #1386190
    Adedoyin

    This is the code I’m using
    [products limit=”6″ columns=”3″ category=”category” orderby=”id” order=”DESC” paginate=”true”]

    This works for the first category I said works fine. Even without categories it works fine. But I created two new category. Added product to it. But its not working. I just disable the plugins no changes still

    #1386194
    Leo
    Staff
    Customer Support

    Did you replace category="category" with the name of the actual category?

    And make sure you are actually using the right quotation mark "".

    If not can you try a simpler shortcode like this?
    https://docs.woocommerce.com/document/woocommerce-shortcodes/#scenario-5-specific-categories

    #1386202
    Adedoyin

    Yes, of course, I did put the actual category. I tried using the category default pages for the new cateogries. That works fine. But really need to do custom pages. So we can say the problems lie within the new pages probably the shortcode.

    So I tried something else. Loading the product category directly on the page and I got this error “Error loading block: Invalid parameter(s): attributes”

    #1386212
    Leo
    Staff
    Customer Support

    Can you check with WooCommerce support first to see if they’ve seent this issue before?

    I would assume the same issue exists if you use a twenty series default theme as well?

    #1386233
    Adedoyin

    cache my friend. Cache 😉

    #1386235
    Leo
    Staff
    Customer Support
    #1386240
    Adedoyin

    Yeah

    #1386242
    Leo
    Staff
    Customer Support
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