[Support request] Product title missing on single product page.

Home Forums Support [Support request] Product title missing on single product page.

Home Forums Support Product title missing on single product page.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #2202227
    Solviv

    Hi, hoping someone can help me with this but I can’t seem to get the product title to be shown in the single product page. It only shows the price.

    #2202279
    Fernando
    Customer Support

    Hi Solviv,

    To have a better understanding of the cause of the issue, may you kindly provide the link to a page where this issue is occurring?

    You may use the private information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    Hope to hear from you soon. 🙂

    #2203367
    Solviv

    Thanks for getting back to me, used the private information field.

    #2203420
    Fernando
    Customer Support

    There are various possible causes why the title isn’t appearing, and it would be best and easier if we can see the site for ourselves.

    However, for debugging, you may also try #1: https://docs.generatepress.com/article/debugging-tips/

    Or, if you have element set to display on this page, which should appear on the admin bar as such: https://share.getcloudapp.com/YEurEQpd, you may also try disabling these temporarily.

    Also if you have custom CSS code or PHP code, try removing them temporarily as well.

    It would be good to take a backup of your site before doing these.

    Try clearing all caching mechanisms set on your website as well.

    Hope this clarifies. Kindly let us know how it goes. 🙂

    #2204421
    Solviv

    I found the issue, it was because in the Merge (header) element, hide Title was checked. Thank you so much for the help!

    #2205893
    Fernando
    Customer Support

    I see. Glad you found the cause! Feel free to reach out anytime you’ll need assistance with anything else. 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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