- This topic has 9 replies, 2 voices, and was last updated 5 months, 2 weeks ago by
Leo.
-
AuthorPosts
-
August 1, 2020 at 6:06 am #1383837
Bart
No Product options plugins seem to work. In all cases the text is placed in a column so narrow that words are broken down into letters. An example in the product page given below.
August 1, 2020 at 8:35 am #1384074Leo
StaffCustomer SupportHi there,
Sorry not sure if I understand.
Which element should I be looking at?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/August 1, 2020 at 9:33 am #1384119Bart
Well, this is the situation of a productpage when I activate one of several product-options plugins with two simple product-options in Woocommerce (in this case the plugin “Product Options for WooCommerce”): https://vruchtbareaarde.nl/images/Clipboard02.pdf
And this is the normal situation (when I deactivate the plugin): https://vruchtbareaarde.nl/images/Clipboard03.pdf
August 1, 2020 at 10:29 am #1384148Leo
StaffCustomer SupportCan you make the issue visible so I can inspect the code?
Does the issue happen with a twenty series WP themes?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/August 1, 2020 at 10:36 am #1384154Bart
Can you make the issue visible so I can inspect the code?
https://vruchtbareaarde.nl/webwinkel/product/kennismakingspakket/Does the issue happen with a twenty series WP themes?
Good remark! Yes indeed!
Because from the very start I only used GP, I didn’t think of the possibility that the problem was independent of the theme.
But yes: With TwentyTwenty there is the same ultra small width of this product options column.August 1, 2020 at 10:38 am #1384158Leo
StaffCustomer SupportIf the issue also happens with a twenty series WP theme then you’d need to report it to the plugin support.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/August 1, 2020 at 12:06 pm #1384206Bart
Which plug-in? I tried five in a row, the same problem in all these product options plug-ins, so the plug-in Itself does not seem the real cause of the problem …
August 1, 2020 at 12:40 pm #1384219Leo
StaffCustomer SupportI’m seeing a js error in the console:
https://www.screencast.com/t/jr95bX3SW2wWhat happens if you disable all plugins except the product option one?
Unfortunately since the same issue happens with a twenty series theme which means that it’s unrelated to GP, we can only provide limited support here.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/August 3, 2020 at 7:52 am #1385885Bart
The problem appeared to be in the plugin Simple CSS, version 1.1.1
Problem solved with deactivating the plugin. But actually it was a problem I caused myself, entering a peace of code only with the help of Simple CSS:.woocommerce div.product form.cart>:not(.quantity):not(.single_add_to_cart_button) {
width: 0%;
}
Sorry for raising the problem.
Thank you for your kind helpAugust 3, 2020 at 9:02 am #1385973Leo
StaffCustomer SupportGlad to hear 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/ -
AuthorPosts
- You must be logged in to reply to this topic.