[Resolved] Product images not showing

Home Forums Support [Resolved] Product images not showing

Home Forums Support Product images not showing

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #906448
    Emmi

    Hi guys!

    I manually added 1 product today. I added 7 pictures into product gallery, but none of them is showing up in the frontend.

    This is the product: https://www.xtrashop.ro/shop/scule-unelte-de-mana/trusa-de-scule-chei-combinate-187-piese-troliu-din-aluminiu/

    All other products (created before GP Premium install) seem to be good.

    Can you please have a look?

    #906813
    David
    Staff
    Customer Support

    Hi there,

    can you flush and disable any caches.
    Also in Woocommerce > Status > Tools > Clear Transients to flush the woo cache.

    let me know.

    #906821
    Emmi

    Hi, David,

    Thanks for your super fast reply.
    My bad I suppose.

    There was no featured image set, so the images in the gallery were not showing either.
    I don’t know if this is supposed to happen, but the problem is solved.

    #906824
    David
    Staff
    Customer Support

    Glad to hear that – yes if the featured image is absent then neither will any of the gallery be displayed, its one of those Woo things that has tripped me up before.

    #906831
    Emmi

    I’m sure this topic will help others too πŸ™‚

    #906838
    David
    Staff
    Customer Support

    totally – thanks for sharing πŸ™‚

    #1633298
    Dan

    Following up on these topic, I too do not see the product images.
    I do see them in the site’s code, but the gallery seems to be off:
    https://npure.ca/product/npure-dry-fogging-disinfection-device/

    Any thoughts?
    Thanks,
    Dan

    #1633494
    Leo
    Staff
    Customer Support

    Hi Dan,

    Can you open a new topic for your question?

    Make sure to disable all plugins except GP Premium and WooCommerce to eliminate any conflicts first.

    That product gallery is handled by WooCommerce itself so it’s unlikely a theme issue.

    #1634113
    Dan
    #1634637
    Leo
    Staff
    Customer Support

    Thanks πŸ™‚

Viewing 10 posts - 1 through 10 (of 10 total)
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