Archived topic
Product Discounts Not Showing
7 replies · Started by Ron on December 13, 2022
I use Discount Rules for WooCommerce - PRO to provide product and cart-level discounting. If a product has a quantity discount price, that discount should show up on the cart and checkout pages; however, they are not.
I am using the GeneratePress theme and the standard [woocommerce_cart] and [woocommerce_checkout] shortcodes. If I load in the Twenty-Three theme, the product discounts show up. (See attached screenshots)
How do I get the product discounts to show up on the GeneratePress theme?
Hi there,
Is it possible to see the cart with a discounted item in ?
I have created a staging site that you can access to look at this issue. Access details are provided in the private box.
Hi Ron,
I don't see the discount information when using the Twenty Twenty three theme either.
Can you take a look at the video below to see if I'm missing a step somewhere?
https://www.screencast.com/t/MMmDWIxyetO
I think it's worth noting that GP does not add, remove or alter the WooCommerce checkout functionality in any ways.
When you disabled all of the plugins, you also disabled the Discount Rules core plugin, which is why you are not seeing any discount pricing.
I turned this plugin on, so now if you try adding products to the cart with the Twenty Twenty Three theme, you will see the discount prices show up in the cart.
Thank you for the clarification.
Just tested again and it seems to work:
https://www.screencast.com/t/DYbIOmsP0pV
Am I missing something here?
I finally tracked the problem down to two issues. Both are related to the Advanced Product Fields Pro for WooCommerce plugin.
The first was my own mistake with the configuration of the plugin. Fixing that solved the problem of the discounts not being applied at all.
The second problem is with the display of the struck-out discount prices. This problem seems to be some sort of bug in the plugin itself, as the only way to get the strike-out discount prices to display in the cart is to disable the plugin completely. I will be following up with the plugin publisher about this issue.
Thank you for your help!
Glad to hear that it's not a GP issue.
Make sure to go through the debugging steps if you run into an odd issue like this again:
https://docs.generatepress.com/article/debugging-tips/
