[Resolved] Product Description (WooCommerce) is truncated, the last 2 paragraphs are hidden

Home Forums Support [Resolved] Product Description (WooCommerce) is truncated, the last 2 paragraphs are hidden

Home Forums Support Product Description (WooCommerce) is truncated, the last 2 paragraphs are hidden

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #2369383
    Allan

    Hi, just noticed that this product page has some missing information.

    It turns out that the desired content is actually published. Unfortunately, the last 2 paragraphs of the WooCommerce Product Description are missing.

    Interestingly, upon loading the page, the paragraphs would show up for a brief moment then will disappear once the page is fully loaded.

    Would appreciate help to ensure that our products have all the intended info showing. Thank you 🙏

    #2369418
    Fernando
    Customer Support

    Hi Allan,

    Can you go to Appearance > Customize > Layout > WooCommerce, and check if “Display short description” is enabled? If it is, to test, can you disable it?

    #2369515
    Allan

    Hi, it’s turned off by default. I tried turning it on and didn’t seem to make a difference.

    Looking forward to trying something else to figure this out.

    Thanks, Fernando.

    #2369732
    David
    Staff
    Customer Support

    Hi there,

    in the editor can you switch to Text view ( not visual ) , and then share a screenshot of the editor.

    #2369849
    Allan

    Found extra, unwanted bits in the code. Removed them and it did the trick, thanks!!

    #2370871
    David
    Staff
    Customer Support

    Glad to be of help

Viewing 6 posts - 1 through 6 (of 6 total)
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