Archived topic
Product Description (WooCommerce) is truncated, the last 2 paragraphs are hidden
5 replies · Started by Allan on October 10, 2022
Hi, just noticed that this product page has some missing information.
It turns out that the desired content is actually published. Unfortunately, the last 2 paragraphs of the WooCommerce Product Description are missing.
Interestingly, upon loading the page, the paragraphs would show up for a brief moment then will disappear once the page is fully loaded.
Would appreciate help to ensure that our products have all the intended info showing. Thank you 🙏
Hi Allan,
Can you go to Appearance > Customize > Layout > WooCommerce, and check if "Display short description" is enabled? If it is, to test, can you disable it?
Hi, it's turned off by default. I tried turning it on and didn't seem to make a difference.
Looking forward to trying something else to figure this out.
Thanks, Fernando.
Hi there,
in the editor can you switch to Text view ( not visual ) , and then share a screenshot of the editor.
Found extra, unwanted bits in the code. Removed them and it did the trick, thanks!!
Glad to be of help
