Archived topic
Product description and review link not working
5 replies · Started by Marielle on April 15, 2021
I have a problem since a few months I just discovered.
The product description is not visible on the product pages.
Also the review link is not working when clicked on, so it's not possible to view reviews or leave a review. Reviews are enabled.
I don't know the cause or if it's related to the theme I'm thinking not (in live preview with different theme description and reviews also not working). I am no expert but open for any suggestions.
An example on my website: https://www.voorpositiviteit.nl/product/complimentkaartjes/
Thanks so much!
Hi there,
can you check for Plugin conflict by temporarily disabling all other plugins apart from GPP and Woocommerce.
Hi David,
Thanks, I did, after deactivating the plugin GP premium it worked fine. Product descriptions and reviews were visible on the product page. Any suggestions on how to fix it?? Thank you!
Kind regards,
Marielle
Go to Customizer > Layout > Woocommerce --> Single and check t make sure the options you require are checked.
Hi David,
Thanks I looked at all the boxes, Show product tabs was not checked. I did and the problem is solved!
Great, thanks!
Kind regards,
Marielle
Glad to be of help!
