- This topic has 14 replies, 3 voices, and was last updated 6 years, 4 months ago by
David.
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AuthorPosts
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November 28, 2019 at 12:15 pm #1081954
ustar
Hi, there!
I noticed that on desctop and mobile product cards works fine, but on tablet (on horizontal and vertical position) looks wrong.
Please, take a look on the screenshot
https://postimg.cc/DW52Lq5SRegards, Sergey.
November 28, 2019 at 12:27 pm #1081971Leo
StaffCustomer SupportHi there,
Any chance you can clear and disable WP Rockets for now?
Let me know 🙂
November 28, 2019 at 2:11 pm #1082065ustar
Hi, Leo!
Done.
No changes.
And left sidebar widgets became strange… on tablet screen.
On desktop widgets works fine.November 28, 2019 at 4:10 pm #1082139David
StaffCustomer SupportHi there,
i am not seeing the issue – check your site in an incognito/private browser. If its ok then the browser cache needs clearing. If its not then theres a chance the CSS has been cached by your router / ISP network.
November 29, 2019 at 12:17 am #1082411ustar
Hi, David!
What device do you use for check? I used 2 different ipads with cleared browser cache. In private mode or not. On WiFi and LTE.
Widgets works fine.
But product cards are with the same issue.
Mobile and desktop is ok.Regards, Sergey.
November 29, 2019 at 5:25 am #1082826David
StaffCustomer SupportI use the apple Simulator developer tools – which uses the full iOS operating system. Tested from iOS 10.3 to latest from a 9″ to a 12″ ipad.
Which device and iOS are you checking on?
November 29, 2019 at 7:11 am #1083156ustar
I use Ipad 2 Model MD367TY/A with IOS 9.3.6. and Ipad 2 with IOS 9.3.2.
I have no more devices to check.November 29, 2019 at 7:23 am #1083185ustar
Maybe any chance to take a look in the real device?
November 29, 2019 at 8:01 am #1083256David
StaffCustomer SupportPre iOS10 there were some issues with Flexbox and certain newer CSS hence the issue you’re seeing.
You can try adding the different prefixes to your CSS using this Site:
https://autoprefixer.github.io
Best to save a copy of your original CSS in a text editor first.
NB: The Simulator displays and behaves identically to the real devices – its what developers use to build iOS apps on.
November 29, 2019 at 9:16 am #1083374ustar
I get it, David. Thank you so much!
November 29, 2019 at 9:21 am #1083385ustar
So, it’s not connected to WP Rocket?
November 29, 2019 at 9:23 am #1083392ustar
By the way: i used Safari browser, not Firefox.
November 29, 2019 at 9:52 am #1083448David
StaffCustomer SupportYou can try disabling the WP Rocket cache but it its more likely related to the old iOS not supporting Flex correctly.
A lot of improvements were made from iOS 10 onwards and iOS 9 is no longer supported by Apple.December 4, 2019 at 5:54 am #1093000ustar
Hi, David.
Ok, i see.
December 4, 2019 at 10:38 am #1093514David
StaffCustomer SupportNo problems – let me know if the prefixing works – i am not sure it will and theres not much i can do about fixing the old iOS bugs.
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