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Problems with template "construction"

10 replies · Started by Jürgen D. on June 16, 2022

Viewing posts 1–11 of 11

Hi there,

that is odd. Would it be possible to get a temporary admin login to the site so we can take a closer look?

You can share any login details in the Private Information field.

Yes, Thank You!

It seems the optional module imagick is not installed or has been disabled on your site, I'm not sure if this is the cause, can you contact your server host to enable this module?

Let me know!

The plugin you suggested is generally missing if you use the "construction" template. I just checked it again on another website.

Unfortunately I could not find the plugin imagick. Who is this from?

I could only find ImageMagick twice. Once by Hans van Eijsden,niwreg and once by Orangelab. which one did you mean Many thanks for your effort!

I've also just sent David my temporary access so he can log on to the website and take a look. Send them to yourself under Private. Thanks!

Oh it's not a plugin, it's a part of WordPress. You'll need to contact your host to enable this module on your WordPress install.

many thanks for the quick response.

I host my wordpress myself and have it from the WP site and the installation is up to date and ok according to the system (latest version).

so unfortunately it can't be because of that.

can't I fix the missing one with the plugin I suggested?

with a freshly uploaded version by me on another page, it unfortunately shows the same problem if you upload the template "construction", because the other templates work. I think it must be due to the "construction" template.

Ah you were right, the cause is that in the post content template element, there's a container link that is added by the GenerateBlocks pro plugin, but your site doesn't have that plugin.

I've removed that container link, it's now fixed.

We'll update the construction template asap so it won't happen to other users.

Thanks!

No problem and thank you very much for the nice service and the quick help. Greetings from German Santa Claus! ;-)

You are welcome, enjoy your weekend :)

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