[Support request] Problems with adding a widget

[Chloe]

Hi there

I am having an issue adding a third party widget to my site.

I want to have it in a few places so have 3 widgets to add. I have added to the elements and as code in the top bar under our telephone number, however the widget only shows randomly and doesn’t show at all on mobile.

The code is javascript and I have put in wp-head.

<script src=”https://www.reviewsolicitors.co.uk/widget/rs.js”></script&gt;

<script type=”text/javascript”>
var props = {
width : 400,
r : 5,
mr : 4,
defaultposition : true };
rs.loadWidget(‘rswidget_q2qc3’, ‘side’, 7028, props);
</script>

This is the main one, which adds a Review Solicitors widget at the side of the screen.

This is the code that I have put in the section in the top header bar under the telephone number.

<script type=”text/javascript”>
var props = { };
rs.loadWidget(‘rswidget_PKPMT’, ‘transparent’, 7028, props);
</script>

This is the code for the bottom strip bar.

<script src=”https://www.reviewsolicitors.co.uk/widget/rs.js”></script&gt;

<script type=”text/javascript”>
var props = {
theme: ‘dark’,
textOption: 2 };
rs.loadWidget(‘rswidget_Mbsrt’, ‘bottom’, 7028, props);
</script>

I can see it in the back end when I look at the customise page. However, it doesn’t appear on the site at all.

The side tab is the same Review Solicitors tab that I have on http://www.tomstreet.co.uk. This site uses GP also.

Many thanks

Chloe

[Fernando]

Hi Chloe,

The login link you provided is a 404 page. Can you check if the link is correct?

Moreover, to clarify, have you tried #1 here to test?: https://docs.generatepress.com/article/debugging-tips/ Another plugin may also be causing the issue.

[Author]

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